Check-in: 14.00 until 23:00
Check-out: Before 11:30am
Early check in or late check out with free of charge and upon availability.
If you prefer earlier check in, we recommend reserving for the prior night to guarantee immediate check in.
The free luggage storage room is available.
There is a comfortable lounge you can take a rest, take a shower, what movie.
Reservation / Confirmation
All reservations to be made as following:
Phone: +84 328 466 568
Hotline/ WhatsApp: +84 971 254 48
We will confirm your booking as soon as possible via email or WhatsApp, Zalo, message.
Deposit
30 - 50% total cost is required to secure your reservation.
For late reservation (less than one week before the arrival date ), full payment for the hotel reservation is required.
Cancellation/refund Policy:
If you cancel your reservation outside 25 days prior to your booking date, your payment deposit will be refunded 90% to you.
If you cancel your reservation outside 20 days prior to your booking date, your payment deposit will be refunded 80% to you.
If you cancel your reservation outside 15 days prior to your booking date, your payment deposit will be refunded 70% to you.
If you cancel your reservation outside 10 days prior to your booking date, your payment deposit will be refunded 50% to you.
If you cancel your reservation outside 5 days prior to your booking date, your payment deposit will be refunded 40% to you.
No refunds will be given with less than 2 days notice. If you cancel because of illness we can issue you with a receipt which allows you to claim back the money you paid from your own travel insurance provider.
We can move the room to another day if you have a problem of sickness or flight delays.
If we cancel your room due to weather or other unforeseeable conditions, we will reschedule your date, or give you a full refund...your choice. If we need to cancel we will try to contact you by WhatsApp, email and leave messages at your hotel.
Please be aware that it is our decision to cancel or otherwise due to weather and sea conditions. We do our best to make sure your stay is a great one. If you do not want to trust our judgement about the weather, do not make a booking with us. Cancelling at short notice because your weather app (which are always wrong) says rain, is not acceptable to us.
Payment method:
- By cash (in VND; USD or Euro).
- By Visa Card, Master Card and American Express plus 2% bank fee is applied.
Children and Extra beds:
Free: All children under 7 years stay free of charge when sharing beds.
Extra fee: Older child or adult is charged 18USD per person per night for an extra bed.
Pets: Not allowed.
No smorking:
- Smorking is not allowed in the room (including toilet). 100USD fine for violation.
- You can smoke on the rooftop where we serve nice chairs tables ashtrays.